Call Center Services
We’re an elite CX outsourcer for the world’s startups, scale-ups, and blue-chips. We provide powerful customer engagement & call center solutions to help protect client investment, and accelerate ROI.
ABOUT US
Since 2022, we have been empowering brands to change the world with our innovative customer service solutions. If you have a business need, we are almost certain to have a service and/or product to effectively address that need. We understand the best business practices and the issues facing the industry in these difficult times. We also understand technology. This combination translates into innovative solutions offering superior ROI to our customers. Our average client relationships last over 3 years, with a retention rate of 96%.
OUR SERVICES
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From concept to accomplishment:
A preview of our expertise.
Email Support Service
Real People Not Bots – When people visit your website and send you an email, our seasoned email agents answer all questions with the information provided to them and collect your customers’ contact information and leads. Choose between using our shared services team or building your own team of dedicated email support operators.
Back Office Support Services
At MakComms, our connected agents work hand-in-hand to deliver the pinnacle in disruptive, predictive, and outcome-oriented customer experiences, providing the ultimate in cost reduction, brand protection, and increasing revenues.
Live Chat Support Service
Our award-winning Live Chat agents support New Economy and Blue Chip brands, seamlessly convert service to sales, and dynamically accelerate lifetime customer value.
Virtual Assistance Service
Try our best virtual assistance service and hire a virtual assistant to take the pressure off. Does it seem like there are never enough hours in the day to get everything done? Are you and your staff trying to run a business and, at the same time, keep up with the never-ending demands of running a website?Take a deep breath – we got you!
Custom Workforce
Simply put – You choose the people you want, the skills you need and workspace options that suit your business – we will take care of everything else. It really is that simple.
Our process. Simple,seamless, streamlined.
We ensure open and continuous communication throughout to keep you informed and at ease at every step.
We adapt to your needs.
Flexible ways we can work with you.
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Ease of scalability
Effortlessly scale your projects with us if they start to grow faster than projected
Your success starts with our vetting process.
- 1 Software Developers
- 2 QA Engineers
- 3 UX Designers
- 4 Data Scientists
